FLO Posted June 4, 2021 Author Share Posted June 4, 2021 1 hour ago, globular said: Any ES92/17 to fulfil my order from Dec last year? I'm a patient chap. It'll come when it comes. But this thread is raising my hopes a little. 🤞 Unfortunately we don't have good news for you. Unlike most other products we must source Explore Scientific products through a distributor and we 'still' don't know when the distributor will have stock. We will chase them again for you Monday. We know how frustrating delays are so will understand if you choose to cancel, otherwise we will dispatch as soon as we are able. Thank-you for your patience, Steve Link to comment Share on other sites More sharing options...
globular Posted June 4, 2021 Share Posted June 4, 2021 8 minutes ago, FLO said: Unfortunately we don't have good news for you. Unlike most other products we must source Explore Scientific products through a distributor and we 'still' don't know when the distributor will have stock. We will chase them again for you Monday. We know how frustrating delays are so will understand if you choose to cancel, otherwise we will dispatch as soon as we are able. Thank-you for your patience, Steve Thanks for the update Steve. I'll keep waiting... I know you'll get me one as soon as you can. A chase with your distributor on Monday would be appreciated. Link to comment Share on other sites More sharing options...
souls33k3r Posted June 4, 2021 Share Posted June 4, 2021 (edited) When I die, bury me amongst these goodies Edited June 4, 2021 by souls33k3r 1 Link to comment Share on other sites More sharing options...
Iced Tiger Posted June 4, 2021 Share Posted June 4, 2021 When will the Sky-Watcher EQ6-R PRO Go-To Astronomy Mounts come back in stock? Link to comment Share on other sites More sharing options...
F15Rules Posted June 4, 2021 Share Posted June 4, 2021 4 hours ago, FLO said: With stock still difficult to source it feels good to be able to share these photos taken only yesterday at our warehouse 🙂 The stock (mostly Sky-Watcher, Celestron and iOptron) shown in these photos is only a part of what was delivered over the last 5-10x days! This sudden influx is due to several delayed container ships all arriving together but unfortunately, ongoing, astronomy telescopes, mounts and accessories will continue to be in short supply. Container ships will still dock every month but several popular models are unavailable (component/materials shortages) and those remaining are available only in reduced quantities. Entire shipments routinely sell out before they dock! We predict this remarkable situation will continue throughout 2021 into 2022. Please be assured we are doing everything we can to source and supply stock. I wouldn't have believed that so many Clouds could be stored in such a small space!😂.. Great to see how popular our hobby is becoming👍 Dave 4 Link to comment Share on other sites More sharing options...
Magnum Posted June 4, 2021 Share Posted June 4, 2021 So that’s where they stored the Arc of the covenent at the end of raider of the lost Arc😜 😜 1 Link to comment Share on other sites More sharing options...
Knighty2112 Posted June 4, 2021 Share Posted June 4, 2021 4 hours ago, FLO said: So much stock arriving over a relatively short period has been a challenge and I confess in some instances it has caused us to miss our usual 1-2x working day dispatch time for in stock items. This will soon pass. I anticipate we will be back up to speed within a week. We offer a sincere apology to anyone affected and a huge thank-you for your continued patience and understanding during these extraordinary times 🤗 Steve I wondered why my 2” Lunt Wedge was taking longer than normal to get dispatched. Now I know why! Quite a mountain to wade through there! Link to comment Share on other sites More sharing options...
iapa Posted June 4, 2021 Share Posted June 4, 2021 2 hours ago, FLO said: Unfortunately we don't have good news for you. Unlike most other products we must source Explore Scientific products through a distributor and we 'still' don't know when the distributor will have stock. We will chase them again for you Monday. We know how frustrating delays are so will understand if you choose to cancel, otherwise we will dispatch as soon as we are able. Thank-you for your patience, Steve I think I can speak for all of your historical customers that we are very impressed with the company‘s service record and are appreciative of the efforts you have gone to to keep us updated in the difficult times. so, where is my stellalyra 8” RC sorry, couldn’t resist seriously I’m in no hurry as I have plenty of maintenance to do on existing kit Link to comment Share on other sites More sharing options...
Grant Posted June 4, 2021 Share Posted June 4, 2021 28 minutes ago, iapa said: I think I can speak for all of your historical customers that we are very impressed with the company‘s service record and are appreciative of the efforts you have gone to to keep us updated in the difficult times. so, where is my stellalyra 8” RC sorry, couldn’t resist seriously I’m in no hurry as I have plenty of maintenance to do on existing kit Currently halfway between Malaysia and Sri Lanka heading towards the Suez Canal 🙂 Link to comment Share on other sites More sharing options...
AstroNebulee Posted June 5, 2021 Share Posted June 5, 2021 5 hours ago, souls33k3r said: When I die, bury me amongst these goodies I'd be, mmm I'd like that one, that one, oohh that one over there, oh I've got to have this one, mm room for one more. Like a kid in a sweetshop, drools. Link to comment Share on other sites More sharing options...
AstroNebulee Posted June 5, 2021 Share Posted June 5, 2021 3 hours ago, iapa said: I think I can speak for all of your historical customers that we are very impressed with the company‘s service record and are appreciative of the efforts you have gone to to keep us updated in the difficult times. Here here, couldn't agree more, like I've said before Steve and especially Ann have gone above and beyond the call, this is the reason they are my number 1 astro retailer 👏👏 Link to comment Share on other sites More sharing options...
Shimrod Posted June 5, 2021 Share Posted June 5, 2021 15 hours ago, FLO said: Reminds me of when I was a boy. My friends and I would sneak onto a local farm and build a 'fort' using rectangular hay bales. Halcyon days! These days hay bales are cylindrical. Not as much fun. Build a turret and cap off with a Pulsar observatory? Link to comment Share on other sites More sharing options...
barkis Posted June 5, 2021 Share Posted June 5, 2021 (edited) Ctikey! Looks like Santa's Grotto just before he has to Clock On . Lots of Mouth Watering Goodies there Flo. Get them Sold Mucho Pronto and make room for the next batch. 😀😀. Edited June 5, 2021 by barkis Link to comment Share on other sites More sharing options...
Mr Spock Posted June 5, 2021 Share Posted June 5, 2021 I notice the Moonlite stuff has gone to 'unavailable'. What does that mean? Link to comment Share on other sites More sharing options...
iapa Posted June 5, 2021 Share Posted June 5, 2021 19 hours ago, Grant said: Currently halfway between Malaysia and Sri Lanka heading towards the Suez Canal 🙂 And I was thinking it was on the ship that blocked the Suez last month. As I say, no rush - only have civilian darkness here and 100% cloud at night. Link to comment Share on other sites More sharing options...
Adam1234 Posted June 5, 2021 Share Posted June 5, 2021 My SkyWatcher Star Adventurer 2i pro arrived yesterday - thank you so much! It looks so cute next next to the EQ6 ☺ Link to comment Share on other sites More sharing options...
gilesco Posted June 5, 2021 Share Posted June 5, 2021 Many years ago I worked for an IT importer, providing support. When things kind of took off whole containers of kit would arrive and we would all muck in to get the boxes out, I think the driver charged extra if we didn't unload within a certain time frame. So I understand the piles and apparent lack of order. However, as you say this is all soon to be dispatched, and you'll be able to play towers of Hanoi to restore order again. Link to comment Share on other sites More sharing options...
Grant93 Posted June 7, 2021 Share Posted June 7, 2021 I understand its mostly iOptron, Sky watcher and Celestron, so sorry to be a bit of a pest - but any tiny little William optics flatteners for the ZS61 (not reducer-flatteners) sitting amongst them big boxes? 😇😇 Link to comment Share on other sites More sharing options...
Davey-T Posted June 8, 2021 Share Posted June 8, 2021 Gonna need a bigger boat 😄 Dave Link to comment Share on other sites More sharing options...
FLO Posted June 8, 2021 Author Share Posted June 8, 2021 On 05/06/2021 at 16:12, Mr Spock said: I notice the Moonlite stuff has gone to 'unavailable'. What does that mean? Moonlite say they are unable to source the raw material and components necessary to produce manual dual-speed units so have decided to phase out all their manual focuser options. They will offer only automated/motorised focusers ongoing. They say they should have enough to fulfil our existing stock orders but none will be available thereafter. As a visual astronomer who likes a good silky-smooth Crayford focuser, I shall miss them. Steve 3 Link to comment Share on other sites More sharing options...
FLO Posted June 8, 2021 Author Share Posted June 8, 2021 21 hours ago, Grant93 said: I understand its mostly iOptron, Sky watcher and Celestron, so sorry to be a bit of a pest - but any tiny little William optics flatteners for the ZS61 (not reducer-flatteners) sitting amongst them big boxes? 😇😇 We are expecting another WO delivery this week but cannot be certain. HTH 1 Link to comment Share on other sites More sharing options...
Spile Posted June 8, 2021 Share Posted June 8, 2021 In these difficult times it is good to hear of a small business doing well. Congratulations. Hopefully the hospitality sector will pick up soon and we can fully (and safely) reopen later this month. Link to comment Share on other sites More sharing options...
globular Posted June 8, 2021 Share Posted June 8, 2021 On 04/06/2021 at 19:16, FLO said: We will chase them again for you Monday. Any news? It seems rather odd that these are so hard to get in UK/EU and yet are not at all scarce in the USA. May be the local distributor isn't trying very hard? Just as frustrating for you as it is for me I'm sure. Link to comment Share on other sites More sharing options...
CraigT82 Posted June 8, 2021 Share Posted June 8, 2021 1 hour ago, FLO said: Moonlite say Do you know if they are still cranking out the curved bases/install kits? Waiting on one for a 12" tube. Cheers Link to comment Share on other sites More sharing options...
Mr Spock Posted June 8, 2021 Share Posted June 8, 2021 4 hours ago, FLO said: Moonlite say they are unable to source the raw material and components necessary to produce manual dual-speed units so have decided to phase out all their manual focuser options. They will offer only automated/motorised focusers ongoing. They say they should have enough to fulfil our existing stock orders but none will be available thereafter. As a visual astronomer who likes a good silky-smooth Crayford focuser, I shall miss them. Sigh. That's sad news. I wish I'd taken the plunge when I had the chance instead of worrying about how much they cost. Link to comment Share on other sites More sharing options...
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