Moving to new premises

[Black Knight]

".......Houston we have a problem......."

Lets hope not, eh?

/crosses fingers

[swag72]

Hope that the move went well, have you caught up with your emails yet?

[FLO]

Nearly

I found your email sent yesterday and have contacted Ron at Moonlite, he will probably respond when the US wakes later this evening. We will find a solution.

HTH,

Steve

[swag72]

Thank you Steve.

[tom714uk]

How about Bournemouth ... ?

No no no, Hexham! :-P

Sent from my HTC Desire S using Tapatalk

[Anweniel]

Needless to say when you find tha CGE PRO under the sofa that got written off the books, send it my way I'll give it a good home save you carrying it the new address

[John]

Hope the move goes smoothly Steve

Look forward to meeting you and other FLO colleagues at Lucksall later in the month.

[dmahon]

It's ok - found it.

[murphy]

Any news on deliveries of Celestron scopes to your new premises?

[wella]

What murphy said.

Ive sent 3 emails to FLO now without a reply regarding a celestron scope.

[daz]

I would imagine they are still in the process of getting 'stuff' sorted....

[FLO]

What murphy said.

Ive sent 3 emails to FLO now without a reply regarding a celestron scope.

I hope you have received a response? I have spent the entire day updating backorders

Unfortunately the news hasn't changed, we are still waiting on a shipment scheduled to dock around the last week of this month. Until then the Celestron 4 SE, SLT-127, CPC series and the C9.25 OTA with CGE dovetail are all unavailable. It is deeply frustrating for all concerned.

It isn't only Celestron, a number of popular Skywatcher models are also unavailable until later this month.

If you are ordering a telescope from us or any other dealer we recommend emailing first to check availability.

HTH,

Steve

[wella]

I have now received an email response. Thanks.

[murphy]

Hi,

I haven't had a reply as of yet but at least the posting here lets me know what's happening and that they haven't arrived according to the previous schedule of, at most, a couple of weeks.

[FLO]

Hopefully you will receive a response today. We closed last week while we moved into larger premises so are behind on the helpdesk but we are gradually catching up.

Some members appear to have joined SGL to communicate with us. Please note FLO does not own SGL, we sponsor it. I cannot tell who you are from your usernames.

HTH,

Steve

[Viv]

Just received my email, of postage confirmation.

Thank you Steve & team xx

[MikeWilson]

I've made a couple of orders before and during the move. Both processed quickly - thanks to all at FLO for the professional and swift no-nonsense service.

[Tinker1947]

Good luck with the move, and thanks for posting my bits, they arrived Saturday and that extra shielded eye rubber piece is awesome,,,

[ArmyAirForce]

I find it funny that we amateur astronomers can spend hours looking through a scope for those few seconds of clarity on a planet, but don't have the patience to wait more than a day for something mail order!

The guys at FLO will no doubt be working long hours to catch up after the move, and they will get around to our orders when they do. Be patient guys, moving a business isn't a 5 minute job!

[ccbmedic]

I find it funny that we amateur astronomers can spend hours looking through a scope for those few seconds of clarity on a planet, but don't have the patience to wait more than a day for something mail order!

The guys at FLO will no doubt be working long hours to catch up after the move, and they will get around to our orders when they do. Be patient guys, moving a business isn't a 5 minute job!

Lol at ArmyAirForce, So true indeed!!

[ArmyAirForce]

My pollution filter arrived this morning. Thanks guys! But unfortunately, I think they also packed the box of clouds that they omitted when they sent me my scope!

[murphy]

I find it funny that we amateur astronomers can spend hours looking through a scope for those few seconds of clarity on a planet, but don't have the patience to wait more than a day for something mail order!

The guys at FLO will no doubt be working long hours to catch up after the move, and they will get around to our orders when they do. Be patient guys, moving a business isn't a 5 minute job!

I just wanted some feedback about what was happening and don't mind waiting over a month for something as long as I know. I only posted because I thought a post here would let anyone else who was waiting know as well.

[Demonperformer]

I find it funny that we amateur astronomers can spend hours looking through a scope for those few seconds of clarity on a planet, but don't have the patience to wait more than a day for something mail order!

Maybe the problem is that the more days we have to wait for our new piece of kit, the more likely it is that this month's "few seconds of clarity" will occur during them?

[Charon]

Good luck with your move guys.

[wrinkly]

Only just noticed this thread, well 75 in under a month but found out a long time ago that if you keep paying the rent, you don't have to move.

Hope you are settled in now and got the kettle permanently plugged in.