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MESU- Frustration.. without ending


OJ87

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@OJ87 how do you know he got angry from an email? It can be hard to get the proper context sometimes from a written message.

Anyway, your clearly frustrated that your mount hasn't been delivered within the ETA given at time of order and your not impressed with the customer service either at this point, but perhaps it may be better at this stage to be a bit more pragmatic and give Mesu a bit more time to finish the mount. You've waited this long and surely you were to be within the next batch of deliveries so it would be a shame to cancel now. That mount will sell regardless so if you cancel then ultimately you'll be the one who loses out. Though if you feel your being too badly treated then a refund should be issued and just move on and lesson learnt. 

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  • Steve locked this topic

There is too much heat and not enough light in this discussion. This tends to happen when reviews are posted outside the 'Supplier Reviews' board, especially when the supplier/manufacturer is essentially a one man band. The conversation becomes polarised with those who have invested in the product or service on one side, those who have not on the other. 

It is Sunday so we will simply lock the topic until we have had an opportunity to consider. 

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