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long_arms

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long_arms last won the day on August 1 2013

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  1. Ordered an ASI120MM from ZWO. HMRC want £80 in duty/tax. I expected 20% VAT. But it should be duty free. So £199 + £20 shipping. Why £80!?

    1. Show previous comments  8 more
    2. ronin

      ronin

      Anything from abroad always found FedEx seemed to have some idea, but DHL incompetant. I think FedEx add the handling charges to the initial cost, DHL may not do that so then you pay them it. They did the same to me, no documentation just a request for a customs payment. Trouble is they had got it very wrong. When I requested the customs paperwork, copy or reference so I could get the correct rate applied they dropped the whole lot and suddenly decided I had nothing to pay. Which was what the...

    3. long_arms

      long_arms

      Well I thought I had found a reason for it to be so high yesterday but I was mistaken. I suspect it will have 5% duty. So the total is up to around 60. The other 19 is a mystery (in my view anyway).

      Ronin do you think I should go to the local DHL place to try and get answers? Its a bit of a journey. I'll try ringing them first.

    4. long_arms

      long_arms

      Also whilst I don't wish to be harsh on ZWO, when I paid for postage, I was under the impression that after that the only cost would be VAT+ duty. If its even got a chance of extra charges from a courier as well, I feel as though they should have this as a warning on their website. Perhaps I am being harsh.

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