Synscan 4.390400 issue with AZ GOTO Skywatcher telescope

[Gevorg]

2 hours ago, happy-kat said:

I just remember I found a total strip down of that mount will add it to this post later

That would be very useful thanks a lot.

[happy-kat]

If the mount is new then you can't take it apart as that could invalidate any warranty and the ability to return it as faulty.