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Astronomy Magazine


iamjulian

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A big well done to the American title, 'Astronomy' magazine. Their current "Atlas of the Stars" edition is really good, but I discovered it had a printing error, where about a quarter of the star maps had been double printed, leading to blurred vision effect - not good for a map full of dots! I filled in their contact form to let them know, in case they weren't aware. Received an immediate apology and a new error free copy was mailed from The States to my door within a week.

Great customer service. Great maps too.

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Another thumbs up for "Atlas of the Stars". Really good buy, nice maps and nicely laid out.

Astronomy was by far and away my favourite in the eighties. But I too drifted away from Astronomy in the mid nighties. I thought it went off the boil for quite a while. And at one point it seemed to be down to only a couple of pages and no material of interest. Only really started getting it again in the last two years.

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Customer service is something that we Brits could learn from the Yanks, they do not mess about, if something is incorrect or broken they will put it right pronto.

I assume that's because they would otherwise get sued immediately for ridiculous amounts of money. ;-)

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It was in my local WH Smiths a week or so ago, but does not seem to be there now - so possibly been dropped as being 'out of date'. WH Smith are not very clever when it comes to these sort of specials....

/callump

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