Newbie needs advice! broken??

[Miss_pook]

Hi everyone!

I've been reading this forum for a while, using it for advice on which beginner telescope to get.

I took the plunge and bought a Celestron Nexstar 130 SLT. It arrived yesterday. I was beyond excited! I (very carefully) set it up, making sure I took my time and knew where everything went. Watched a youtube vid, as the instructions weren't great.

Anyway when i finished I took the cap off to discover one of the spider vanes (I think that's what they're called) is bent. Quite noticably too. Now, i'm pretty sure it shouldn't look like that. Should I try to fix it??

I am a complete newbie, so any advice would really be appreciated :huh:

thank you

[Myopicus]

Nice scope, but definitely bent.  DON'T try to fix it - you may invalidate your warranty -  return it to your supplier for repair or replacement.     

Bad luck.   

[brantuk]

Nope it certainly shouldn't look like that. I would check the entire scope over to see if anything else is bent or dented - it looks like it's had a knock in transit. Call up the supplier and let them know immediately - they should collect it for repair or replacement if they're any good.

[Cornelius Varley]

Hello and welcome to SGL. The spider vanes shouldn't look like that. If it is new contact the retailer who will exchange the telescope or refund you. If it is second hand you could try the seller. Failing that it should be fairly simple to straighten the vane. You will need to remove the vane and carefully straighten it , after which you will then need to recollimate the telescope.

[Miss_pook]

Thank you!!! So glad I didn't fiddle with anything.

Slight huffs, i'll have to wait a little longer I guess

[Kirscovitch]

I love my 130 SLT but yours is broke. Send it back,

[proflight2000]

Shame on your first outing this happens, but like has been mentioned, telescopes are not toys, they are scientific instruments, I always think that if one thing is damaged then you wonder what else may be. Do make sure they replace it, dont allow any repair etc, you want like for like, new for new, you are protected under the law as well, so just ask for a complete new scope and ask that they check it before shipping.

[PeterCPC]

Hi

What a disappointment for you - i agree with others - get it replaced. I hope that this does not put you off.

Hope it gets sorted ok.

Peter

[Miss_pook]

Thank you,

You are all very right, if its been thrown about in transit, who else knows what could be wrong with it. And as a beginner I wouldn't know!

I've just sent an email about it now, awaiting a response.

But luckily for me i took pics of the unboxing process which made it much easier to get back into the box!

It hasn't put me off though. I have wanted a telescope for years. This is just a small bump in the road...

[proflight2000]

Or a small bump to the spider veins ;-)

[PeterCPC]

That's a small bump for the telescope - a giant bump for transitkind.

Peter

[cosmological]

You definitely want to send it back, if the retailer you bought the scope off is worth their salt then they will take it back without hesitation, to have a disgruntled customer is bad for business.

[astrofox]

For a vane to be damaged like that in transit, the tube itself could be out of round. Send it back.

[DaveGarland]

Yeah that's taken a fair beasting! It looks to me like the red dot finder has been bent too. I'd accept nothing less than a replacement for that. And don't let them charge you postal fees either.

[C7tsj]

For a vane to be damaged like that in transit, the tube itself could be out of round. Send it back.

Was thinking the same. Real shame.