@PatrickO I will give you the steps that got me through my first polar alignment.
Ensure that your mount is perfectly level and your counterweights are pointing to the ground and NORTH. This can be done with a compass on your phone and spirit level app.(or actual tool).
Ensure that the mount is set to the correct latitude for your location. (I check mine with an inclinometer app on my scope or saddle)
Polaris should be in the view through your polar scope. Check the app for the position of Polaris in the reticle and with the aid of your lat/longitude bolts and Azimuth screws on the base of the mount, place Polaris in the same position as the app shows.
You have completed your first polar alignment. There are more fine tuning steps, like perfectly centering the polar scope reticle and drift etc, but simply get used to the basics first.
HTH
IAN