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Defective Redcat, the focuser part.


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I'm just wondering if anyone has seen the following or heard of such issue please?

The focuser has gone all of the sudden super stiff and some very thin plastic paper came out of it, and sadly the more you turn the more is coming out...

I've contacted @FLO about this as I bought the scope from them just last month and the Redcat has never been used outdoor (bad weather and not enough time for it). It is a very bizarre issue, I'm puzzled as to what this plastic could be or the function of it. I have kept that bit of paper which I will include in the return box.

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