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Issues with SynScan Pro


Yossanator

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Apologies if this has been asked before, but I'm having issues getting the SynScan app working. I downloaded the latest version from the Skywatcher website. It's simply a ZIP file and has no setup/installer that I can see. Regardless of where I plonk the files, I get an error when attempting to launch the executable. I've given full rights to the folder, tried running it as Administrator etc., but no joy.

Can anyone shed light on what I need to do to get this working?

 

Many thanks in advance! 

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10 minutes ago, Yossanator said:

Apologies if this has been asked before, but I'm having issues getting the SynScan app working. I downloaded the latest version from the Skywatcher website. It's simply a ZIP file and has no setup/installer that I can see. Regardless of where I plonk the files, I get an error when attempting to launch the executable. I've given full rights to the folder, tried running it as Administrator etc., but no joy.

Can anyone shed light on what I need to do to get this working?

 

Many thanks in advance! 

If you’ve a smartphone the mobile app works very well, certainly on iPhone.  Then  install is just a click on the AppStore. 

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  • 2 months later...

Did you get this sorted?

I had an issue with the Windows defender, and I had to add the software to the 'ok' list. Windows 11.

My process was, create a folder on my desktop (I called it Synscan Pro - probably not important, but I would believe the programme needs all files in the same folder, not on a desktop), clicked on the .exe file. The system gave a warning. I scanned with my anti-virus - all ok.

Continued with opening it, and it wasn't doing anything. After a search I just added it to the ok list.

Also, be aware, it tried to setup the network connection as public, not home. Not sure if it makes a difference, but I wanted it closed.

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