Atik 460 Voltage issues

[assouptro]

Hi Starpeople!

I read somewhere that the azeq6 mount guided better with a slightly higher voltage also the Atik 383 too so I run all my equipment of a 13.8 regulated power supply via a Pegasus Astro power box and all has been good for a couple of years 

Until last night! 
I am running my Atik 460 and last night after changing targets the camera wasn’t being recognised by my pc then I realised the camera fan wasn’t on! 
This morning I took another look and discovered the camera will switch on when using a 12v psu but completely refuses when on the 13.8 psu which it has been running from for years?? 
All 3 of my other Atik cameras still work off the 13.8 psu? 

Has anyone got any answers or advice? 
 

Many Thanks 

Bryan

[newbie alert]

What's the amps of the power source..

Spec says 12v DC 1A

[assouptro]

38 minutes ago, newbie alert said:

What's the amps of the power source..

Spec says 12v DC 1A

0-15A However, weirdly it is now all working again!? 
I took the backplate off the camera to check for cracked solder around the power socket in case it had been damaged by a cable flex etc 

When I put it.back together it’s all working like it should?? 
Weird? I’m not sure I’ll get to the bottom of this one, but I’m happy all is well for now 

Thanks for the input 

Bryan 

[newbie alert]

2 hours ago, assouptro said:

0-15A However, weirdly it is now all working again!? 
I took the backplate off the camera to check for cracked solder around the power socket in case it had been damaged by a cable flex etc 

When I put it.back together it’s all working like it should?? 
Weird? I’m not sure I’ll get to the bottom of this one, but I’m happy all is well for now 

Thanks for the input 

Bryan 

I have a weird thing going on with my 460 where it was messing about, soon as it was threatened to go to the atik doctor it decided to work for around 3 months then play up again.. just tried it with another new usb lead and it's fine!

[Tomatobro]

The contact fingers on USB cables tend to relax over time so my guess is that a new cable might fix it. The lower screen shot  reminds me of a cable snag I had while doing a meridian flip which resulted in one of the USB 3.0 connections at the cable connector end being broken.

[newbie alert]

1 minute ago, Tomatobro said:

The contact fingers on USB cables tend to relax over time so my guess is that a new cable might fix it. The lower screen shot  reminds me of a cable snag I had while doing a meridian flip which resulted in one of the USB 3.0 connections at the cable connector end being broken.

The first thing I tried was a new cable on the first incident, didn't make any difference.. I only plugged it back in to get the camera model number and strangely worked ...

No cable snags here, it can flip to its hearts desire without any issues..

[assouptro]

3 hours ago, newbie alert said:

I have a weird thing going on with my 460 where it was messing about, soon as it was threatened to go to the atik doctor it decided to work for around 3 months then play up again.. just tried it with another new usb lead and it's fine!

I have a similar issue with my 490! 
looks exactly the same on your screen!

I contacted Atik to send it back but haven’t got around to it yet, maybe I’ll just try another usb cable? 

Thanks again for chipping in! 
 

Bryan 

[newbie alert]

2 hours ago, assouptro said:

I have a similar issue with my 490! 
looks exactly the same on your screen!

I contacted Atik to send it back but haven’t got around to it yet, maybe I’ll just try another usb cable? 

Thanks again for chipping in! 
 

Bryan 

Well this new one is working so far( shhhhh, it might hear me)

Atik thought it was data transfer, so check the usb lead first

[david_taurus83]

Before I sold it, I was using a 90° angle USB cable on my 460. Its less prone to jiggling about and sits much closer to the body of the camera therefore much more secure. Also used an elbow for the power cable.

https://amzn.eu/d/b1tK270

Edited August 29, 2022 by david_taurus83

[newbie alert]

3 hours ago, david_taurus83 said:

Before I sold it, I was using a 90° angle USB cable on my 460. Its less prone to jiggling about and sits much closer to the body of the camera therefore much more secure. Also used an elbow for the power cable.

https://amzn.eu/d/b1tK270

Great idea David

[Shibby]

Hmm, I have a bench supply powering all my kit. I usually have it set to 12v, should I also consider increasing that? I do occasionally have issues with the mount's guide pulses...

(Sorry, I have advice on your actual issue!)

[newbie alert]

On 28/08/2022 at 18:49, assouptro said:

I have a similar issue with my 490! 
looks exactly the same on your screen!

I contacted Atik to send it back but haven’t got around to it yet, maybe I’ll just try another usb cable? 

Thanks again for chipping in! 
 

Bryan 

Just an update for you Bryan, it's going to the atik doctors on a overseas trip...hope it's not too long or expensive( gulp) they think it could be the circuit board

[assouptro]

11 hours ago, newbie alert said:

Just an update for you Bryan, it's going to the atik doctors on a overseas trip...hope it's not too long or expensive( gulp) they think it could be the circuit board

Sorry for the delay in responding to this!

That’s a shame 😢

my 460 had to go abroad and was away for 4 months! 
I cannot remember what it cost but I think it was over £100 but under £200. I will have to check my bank account as the invoice is no longer available in the email? 

This was in 2020, so early pandemic and that had a direct impact on the timescale. I ended up buying the 490 second hand, from the classified, in this period as I was suffering withdrawals! 

I am sure you will get yours fixed much quicker!! 
 

I have my fingers crossed for you! 
 

kind Regards 

Bryan 

[assouptro]

On 31/08/2022 at 20:05, Shibby said:

Hmm, I have a bench supply powering all my kit. I usually have it set to 12v, should I also consider increasing that? I do occasionally have issues with the mount's guide pulses...

(Sorry, I have advice on your actual issue!)

I did a lot of research into this before I changed to 13.8v and it seemed like a good idea according to the information I gleaned from the web 

I can’t find the info to pass on to you but there are a couple of threads on this site that support my choice 

My mount does cope better with the ridiculous amount of weight I load onto it  since I changed, not a massive difference but every tweak that improves the mount, even just a little,  adds up to less lost subs! 
 

Cheers 

Bryan