wookie1965 Posted July 27, 2021 Share Posted July 27, 2021 I have a pair of olympus dps - 1 10x50s got them in December because of the covid situation the receipt was a digital one. I could not remember where I got them and with starting to use them in earnest I noticed a problem. Finding the digital receipt has been a nightmare my email is set up to delete old read emails checked everywhere could not find it. Emailed olympus with a few back and forth sent the binoculars off which I will get a email to say how much its going to cost or they will send them back either way not happy. I searched one last time and found my purchase order from Argos so screenshotted that and sent it off so hopefully they will now be fixed. The problem is squarish views noticed what looked like the prisms poking out into the FOV I could not even see the moons of Jupiter with them that's how bad they were. Here are two pictures of exit pupils they don't look good. Link to comment Share on other sites More sharing options...
Bruce Leeroy Posted July 27, 2021 Share Posted July 27, 2021 Mine look the same, the pair I have where left outside by the previous owners and where gifted to me, they cleaned up ok but not great. The views are still good. Link to comment Share on other sites More sharing options...
wookie1965 Posted July 27, 2021 Author Share Posted July 27, 2021 My views during the day are OK at night the squarish FOV is horrible and for 10x50 binoculars I should be able to see the moons of Jupiter. Link to comment Share on other sites More sharing options...
markse68 Posted July 28, 2021 Share Posted July 28, 2021 doesn’t that suggest they’re not bak4 prisms? odd! Mark Link to comment Share on other sites More sharing options...
ScouseSpaceCadet Posted July 28, 2021 Share Posted July 28, 2021 2 minutes ago, markse68 said: doesn’t that suggest they’re not bak4 prisms? odd! Mark It suggests he has a duff pair...🙄 I've enjoyed using mine over the last year or so. A good starter binocular before the price increases. Since upgraded, so selling soon... Iirc they come with a 10 year warranty? Link to comment Share on other sites More sharing options...
wookie1965 Posted July 28, 2021 Author Share Posted July 28, 2021 6 hours ago, ScouseSpaceCadet said: It suggests he has a duff pair...🙄 I've enjoyed using mine over the last year or so. A good starter binocular before the price increases. Since upgraded, so selling soon... Iirc they come with a 10 year warranty? I think it could be both definitely a dud pair just my luck well they were sent 2 days ago and heard nothing yet. When I put the details in it said they were out of warranty I've no idea how as you said have 10 year warranty and the lady who was corresponding with me said they have 25 years warranty. Strange when I put details in they said there was no warranty unless quite a few people have sent them back and they won't fix them now. Link to comment Share on other sites More sharing options...
ScouseSpaceCadet Posted July 28, 2021 Share Posted July 28, 2021 1 hour ago, wookie1965 said: I think it could be both definitely a dud pair just my luck well they were sent 2 days ago and heard nothing yet. When I put the details in it said they were out of warranty I've no idea how as you said have 10 year warranty and the lady who was corresponding with me said they have 25 years warranty. Strange when I put details in they said there was no warranty unless quite a few people have sent them back and they won't fix them now. You're right. The warranty is 25 years subject to the usual terms. Hopefully they're replaced with a new pair. 👍 1 Link to comment Share on other sites More sharing options...
Alan White Posted August 27, 2021 Share Posted August 27, 2021 @wookie1965 Any news on your bins Tony? Link to comment Share on other sites More sharing options...
wookie1965 Posted August 27, 2021 Author Share Posted August 27, 2021 Yes out of the blue this morning brand new pair turned up and they are much better no squarish views very pleased with them up to now will try them out when its clear see what Jupiter looks like. Thanks Paul 4 Link to comment Share on other sites More sharing options...
Alan White Posted August 27, 2021 Share Posted August 27, 2021 That's great news Paul, sorry but no idea why you became Tony in my head Link to comment Share on other sites More sharing options...
wookie1965 Posted August 27, 2021 Author Share Posted August 27, 2021 2 hours ago, Alan White said: That's great news Paul, sorry but no idea why you became Tony in my head Dont worry I've been called worse names than Tony 😃 Link to comment Share on other sites More sharing options...
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