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Wrong size Astrozap dewshield?


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I ordered a dewshield for my scope from FLO - the Astrozap azfds-8-se (notched) but asked them if it was suitable for my 200p dob, and it arrived today - they sent the az-101 instead (with no notch)

Fair enough I thought they obviously know what size is best so I wasnt concerned...

However just tried to fit it to the Scope and it seems to be far too big

There's quite a large gap between the shield and the OTA- it's definitely not a snug fit and because there's no notch for the dob handle it doesn't go down the OTA very far so its also lobsided

Am I missing something obvious here - am I putting it on wrong? Is it supposed to be a snug fit?

I've attached a photo so you can see what I mean

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I can make the circumference of it slightly smaller by adjusting the Velcro fastening but only by about 2 cm and it makes the fastening a little unstable if I do this. I will give them a ring tomoz as you suggest -just wanted to make sure I wasn't making a big faux pas before I contacted them.

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