EQ Direct HEQ5 problem

[Daniel-K]

im just trying to set up and i cant find my port for some reason. also when i plug the EQdir into the mount the red power light on the mount flashes. any ideas what this means? are the two issues related?

 

Danny 

[Tinker1947]

You should be able to find the COM number it you look in the Windows/System Manager/Ports, they show up in the Printer section.....the Power LED flashes normally when its not got enough volts needs to be between 11 and 15 the higher the better.......

[Daniel-K]

5 minutes ago, Tinker1947 said:

You should be able to find the COM number it you look in the Windows/System Manager/Ports, they show up in the Printer section.....the Power LED flashes normally when its not got enough volts needs to be between 11 and 15 the higher the better.......

It only flashes when I plug the EQ Dirct in. It's running off the mains so plenty of power.

 

I've tried finding it manually and still says not found. 

 

For some reason it's tring to find it in com3 when just the other night it was com16 nither will work.

[Daniel-K]

seems com 5,6,7 are in use but there is nothing in them. how do i clear them?

[Tinker1947]

6 minutes ago, Daniel-K said:

seems com 5,6,7 are in use but there is nothing in them. how do i clear them?

A Google or another forum member may help.....you could try putting them one at a time in EQMod....

[Scott]

are you plugging the eqdir straight into the pc or are you using an extn or hub? mine only wants to play if connected directly into pc

[Daniel-K]

1 minute ago, Scott said:

are you plugging the eqdir straight into the pc or are you using an extn or hub? mine only wants to play if connected directly into pc

direct into the lappy, ive cleared all the COM ports still wont work. nothing has changed since last time i used it. no updates or anything. its making me wonder if the module has gone

[Scott]

hmm, could be i guess. I had one pack in after only about a year once

can you connect via the handset? http://eq-mod.sourceforge.net/introindex.html

[Daniel-K]

ive done everything. ive even manually set the com port and tried to connect it that way aswell. followed this http://www.firstlightoptics.com/user/Hitecastro_EQMOD_Win8.pdf and this diddnt work so it must be the cable.

 

[michael8554]

The mount's power led flashing would indicate that the power into the mount is being dragged down .

So possibly something in the EQDir or its cable has gone low resistance to ground.

Do you have a suitable fuse in your power line to to Mount?

I wouldn't plug the EQDir in again until you've done some measurements.

Michael

[Daniel-K]

ive just ordered a new one to see if it is the problem

[Daniel-K]

ive tired it on another laptop and it wont even register so it must be the cable. 

[Daniel-K]

new cable arrived a few days ago only just had a chance to check it with working silly shifts. 

its all working fine now so panic over

[Skipper Billy]

Are you running Windows 10 by any chance ??

One or more recent Windows updates installed a 'better' (in Microsofts eyes) driver for the FTDI chip in the EQMOD cable which doesnt work - you will need to revert to the old driver and protect it from future updates.

Blinking LED is usually low voltage - the fact that you are using mains power makes no difference - the transformer could be set too low - although rated at 12v it really needs 13.5 - 14v to work reliably.

 

 

[michael8554]

Glad you got it sorted

Michael

[Daniel-K]

well i thought it was fixed untill ive just tried to set up and got the same problem. im now thinking its mount related

[michael8554]

Tough luck Danny

What are the symptoms this time?

Michael

[Skipper Billy]

Have you protected the FTDI chip driver from Windows update?