Atik 314l+ cooling query

[jnc71106]

Hello have just received my 314l+ and have been playing with it this morning but I'm not sure if the cooling is working or not

I open the cooling option in Artemis capture set a temp for it to cool to click the cool button it then states its cooling but the temp doesn't seem to change it stays at 0 doesn't go up or down

I also tried using nebulosity and the same temp readout stays at 0

Am I missing something the camera works in all other ways looping capturing etc but having never used an atik before I don't know if this is normal

Cheers

[daz]

Silly question, but have you connected to a power source?

[jnc71106]

Yes power connected. The fan works and when I click the cool button it makes a different noise like its doing something

[daz]

I dont use the Artemis software with my 383, so I can't advise on the software - but it sounds like the camera is doing what it is supposed to....

[Dave Smith]

I am a bit puzzled by your statement that it is reading 0. When you first connect, it should read the ambient temperature. Are you reading the set temperature? i.e. the temperature at which you want it to achieve. Just under that should be the actual temperature which will gradually go down. Theoretically you should be able to achieve 27 deg below ambient. I usually work at -10 degC.

The fan changing tone is a good indication that it is working ok.

Dave

[Gina]

Seems to me to do with the software reading the temperatures. Reading zero is very suspicious. Is your USB alright?

[jnc71106]

I've tried different usb leads. Yes I'm reading the right one I have set the setpoint to -3 and the temp indicator just below that just reads 0.0 C and doesn't change

I've also tried in nebulosity and the same thing happens

[jnc71106]

All sorted. Uninstalled Artemis then reinstalled and jobs a goodun

Cheers all for the replies

[ollypenrice]

Good news. The cooler software has ocassionally gone off task on mine due to new downloads, I think. There are some setings in the buried software which needed to be reset. An email to Atik gets rapid and effective advice.

If you get interrupted during a run I would do a total restart, by the way. Switch everything off and unplug-replug because the cooler can be doing one thing while saying its doing another if you don't.

Olly