Broken QHY5III-290c

[Jarvo]

My QHY5III290C has stopped working. I was imaging Mars then slewed over over to the Moon and it stopped working. I fear I may have blown the chip by moving straight to the Moon without reducing exposure.

Is it possible to damage the sensor this way? Can I reset the chip or camera? If so how would I do that?

Further information: When you plug the camera into the laptop, the laptop makes a noise to recognise the new device but the field of view is just grey with a line down the centre

It feels like my options are:

1) Reset the chip / camera if its possible;
2) Arrange for it to be looked at and fixed; or
3) Scrap it and buy a new camera - don’t really want to do this as I love my camera

Hoping someone has some ideas. Thanks for looking. 
 

Steve

[rnobleeddy]

I'm not aware that's possible to damage a camera with overexposure. It's a very common thing to do.

Try a different PC/different cable. If there's no change in what you see on the screen when you move the camera from a dark to a light place then it doesn't sound good, but I'm not familiar with QHY cameras.

[fozzybear]

Did Windowz do an update and screw up your drivers... or was it the usual sound when plugging/unplugging a usb device maybe have a look in device manager and see what driver is loaded for your camera that is of course if you are using windows. Did your mount snag a cable?

45 minutes ago, Jarvo said:

the laptop makes a noise to recognise the new device

 

Edited December 20, 2020 by fozzybear

[Jarvo]

Thanks for the replies you two. 
 

Fozzybear - usual sound made. I’ll take a look at the driver and uninstall /reinstall. 
 

fingers crossed

 

 

[Jarvo]

15 minutes ago, rnobleeddy said:

I'm not aware that's possible to damage a camera with overexposure. It's a very common thing to do.

Try a different PC/different cable. If there's no change in what you see on the screen when you move the camera from a dark to a light place then it doesn't sound good, but I'm not familiar with QHY cameras.

Don’t think it’s the cable as I tried an old DBK camera which looked ok