Skywatcher AZ-GTi has stopped working

[DangerousDave]

Help needed, my Skywatcher Az-Gti purchased 8th Jan  has stopped rotation, the motors run but only the Alt motion is operating... is this a fixable issue or a fault?

regards

[festoon]

Is the AZ clutch knob screw closed? The screw on the bottom right in this picture. Otherwise if bought new you can send back under warranty

 

[DangerousDave]

7 hours ago, festoon said:

Is the AZ clutch knob screw closed? The screw on the bottom right in this picture. Otherwise if bought new you can send back under warranty

 

Yes bought new from FLO, I have had it five days and yes the clutch knob is tight and both motors run but only the vertical axis moves.

[Miguel1983]

Be sure to check if the bolt that holds the mount isn't loose to, i found that if you manually rotate the mount counter clockwise is comes loose (even if you have lossend the clutch), so always rotate clockwise if you do a manual adjustment.

If that is not the case there must be a problem with it and you will need to return it.

Good luck.

[adyj1]

2 hours ago, Miguel1983 said:

Be sure to check if the bolt that holds the mount isn't loose to, i found that if you manually rotate the mount counter clockwise is comes loose (even if you have lossend the clutch), so always rotate clockwise if you do a manual adjustment.

If that is not the case there must be a problem with it and you will need to return it.

Good luck.

+1 to that - I've been caught out by it too. Its the least satisfactory part of the mount, imo. 

Ady