Issues connecting Stellariumscope to NEQ6 mount

[Allan the plumber]

Hi can anyone help 

During polar alignment tonight my mount made the tale tell sounds that I'd moved the power lead and eqmod stellariumscope  had crashed

Having had this issue before,  I turned off power to mount discontent the usb into the Hitecastro eqmod hub and reconnected power and plug in the hub but it appears the mount can't connect too eqmod

List of things I've now done before placing this thread

1 The usual,, unplug usb and power up again after rebooting laptop

2 change the usb port and usb cable the mount is connected too

3 change the usb hub 

4 removed all unused ports so when plunging in usb eqmod allocates a new port for the hub and mount.

5 uninsulated Ascom platform stellariumscope and all eqmod software

6 re insulated all the above software again

7 check that other items Atik, auto focuser etc speaking to laptop 

When i try and connect stellariumscope to  allocated port number,  the small Ascom box come up for about 3 or 4 seconds but is whiten out it as if its trying to connect to the mount 

POSSIBLE OUTCOME

the power fluctuation has screwed the electronic in the mount 

The Hitecastro USB EQ mount direct has a fault ( but i do still get the ding bell when connecting this to the laptop and when I disconnected the lead as well)

Please can anyone help 

Thanks 

[oldpink]

most common fault is the USB - serial lead malfunction

[Allan the plumber]

most common fault is the USB - serial lead malfunction

So you think it could be the USB EQ Direct interface rather than the mount electronics ?

[oldpink]

check the com port is talking to the mount via EQMod diagnostics

[Allan the plumber]

check the com port is talking to the mount via EQMod diagnostics

Can I ask how to do that 

[Allan the plumber]

All sorted tried a new lead and it was that

[Gib007]

All sorted tried a new lead and it was that

I'm glad you got it sorted!

[Tinker1947]

I put new USB leads on after a flashing EQMod window, i also sprayed all connectors with this stuff.....all working sweet now.......

http://www.amazon.co.uk/gp/product/B006ZP7S5E/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1