Woolnut

Yes. Regularly. And phones often just ring and ring. It's just a case of persevering and trying again and again. Or, dare I say it, going elsewhere as we now do...

They are a lovely couple. But the place is desperately understaffed and busy. they run the place pretty much on their own, with part time help from a young lady. It's a shame. But not uncommon for them to be swamped for days...

That's a shame, i want to build up a decent relationship with them as they are only a 40 odd minute drive from me and seem to have a decent selection of kit on their website! FLO are a little too far for me to simply pop in! 

Thankfully i am not in too much of a rush as i am away for 2 weeks in 9 days... But would be good to get an answer before i go  If push comes to shove i will look elsewhere i guess...

Also if they have gone travelling for the weekend, that might explain the delay.  They have always got back to me so I am sure they will answer shortly.