phill76

Thanks Neil. Today I actually received some tracking numbers, they are not active yet but I'm hoping it wont be much longer now. its been quite a journey that's for sure! i will let you all know when i have it

lol, that is the biggest joke ever! sorry, excuse me for laughing. if I don't, I will find myself booking a ticket to the Netherlands to pay a visit in person. We was told 3 weeks ago to expect an email from the courier and I've lost count how many times i have purged my junk folder in the hope of finding something positive from my investment I made 3 YEARS ago ( march 30th 2019) I have no doubt we will receive a mount at all. my doubt is what year it will be. I was a believer all those years ago, now i am just a sceptic.

i am still living in hope lol. its all I have left now. been a long journey with the end in sight all the way just never quite got there yet. hopeful of 4 more weeks now. if and when, i will stick up some pics.

100%

I don’t feel that was aggressive. Merely more of a defensive stance after I see you yet again jump on any doubt or inconsistencies. I wish you well Mr NorthernLight. But your question was “not “ wether there was a 35kg version. It was you got told the mount sent out was only 35kg capacity. To me, that is totally different to asking a simple question is it not. im sure everyone will have their mounts soon and then me soon after with the V2 which I will most likely do video review of once it’s installed in my observatory.

The mount you see in the image is the 100kg model with advised 75kg for AP, so i'm told by Mark. I have had quite a few long conversations with him as you can imagine and you guys in here saying this and that yet none of you have your money down. I don't see anyone in here who's in this deal for these mounts complaining and discrediting JTW and if there is anyone who should or could be complaining publicly it's me, as i said. i paid 4k in march 2019! So yes, take your 35kg payload with a pinch of salt because that's all it is and people private messaging in here to stir stuff up is wrong, morally. I told "someone" about a 35kg version and now its here. i do hope it didn't come from them so when you say "someone" that implies that you are not to discuss who. From what i know. these mounts are the only mounts like it, they are going to the early birds and there will be production models. one full size and one 35kg model but even then i'm not sure 100% but i wanted to just stop you feeding off every little bit of bad or inconsistent news that you can find and using it against them for whatever motive or reasoning you have. I really think you should stop, or put your money where your mouth is and buy one....then you can complain and be a critic! And believe me, i am not worried at all. i am not a fool and i am well capable of making complaints to Mark when i feel he needs to tighten up. he has me on his back all the time yet i am not here publicly putting his livelihood down so i cannot for the life of me understand why you are so persistent unless you have nothing better to do.

Hi all. I have been watching this thread for some time now and due to my involvement i have tried to keep quiet and not upset the apple cart. Newbie alert was talking about me when he says he has a mate that had paid in full for its a very very long story and 63 emails later i still don't have my mount. In all fairness to Mark. i completely understand his issues and i have spoken with him on the phone about this whole saga and also what's been said in here and a few other places and he is aware and trying to do something about it. So way back in March, i saw this mount on their website and thought i like the looks of this, all looked great. I first did some googling,found a few concerning posts/threads, like this one and i decided to email JTW and we started discussing the mount (OGEM) it was called back then. We spoke about these forum posts and i was reassured that the mount was all go and in production and he sent me a load of images of the parts etc. Now i am a spur of the moment guy, i see something and if i want it then i want it and then my mind is set, i was convinced it was all good. I had a few issues with cash and i wanted so i decided to just go WTH and stuck it on my credit card. (oh dear i hear you all say) i though thats fine i will just pay that off over a year and its not that bad. Anyways, Paid. i think £3900 and was told delivery just after ATT which was May 17th i think. well that date rolled by and i started thinking wheres my mount and i had a lot of thoughts of what to do, i emailed, got no response for ages until i sent a strongly worded email and was then told another date in July and on it went. I ended up completely loosing my temper at Mark and lots of emails back and forth and he explained all the issues they were having and i explained the complete lack of communication was abysmal and i was at a point of wanting my cash back. Mark kindly agreed to fully upgrade "my" mount for free as i had only paid for the basic one, That's all i could afford. My argument was that he had sold me a mount that was as i suspected from the start as still in development and i was basically an early bird adopter that had paid full price . . He added me to the general mailing list for the "early birds" and in fairness to him, the communication got much better. there was times where we went 2 months with no updates and again he got a crappy email from me detailing my displeasure and in the end we had a phonecall and i will get to the end of this soon. I personally think that Mark should never have taken my money when he did almost 1yr ago to the day and just said that the early birds are all sold out and i would have to wait. I can see why he did and he kinda took a gamble rather than loose a customer. his gamble was that he thought the OGEM was almost ready when truth be told as soon as they started testing they came upon massive problems and their own cost which has most likely put massive strain on him and his team for cashflow and upholding their promises to the early birds and ME, their first actual paying customer of this mount. i see lots of negative comments in here and at the end of the day, the only people that really and truthfully have the right to complain are those of us that have parted cash and i don't think there is one in this whole thread until now that has stood up. I think Mark and his team are doing a great job in bringing a new mount to our community that can only help drive prices down for all. It's unfortunate all the time and miscomunications , some might say lies but i think put yourselves in his shoes and then mine. I paid 4k on a credit card, i am still paying it off now so its over 5k easily it's cost me and yes i could have just got a Mesu for that but i am just thankful that it is coming to an end and i will finally get to enjoy my mount. So i had an email yesterday. The mounts are coming to completion and i will post the whole email under this to show. Greetings everyone! Ok here goes… It’s finally done! Glad that’s out the way but seriously this one, after some final touches, is leaving on Friday to be installed. I'll send you pictures once it's installed with all the accompanying tracking graphs, pictures of the night sky and star shapes from 1800s subs etc. Suffice to say it works and tracks like a dream. This was what you all purchased way back in the distant past, if your memories can stretch back that long - This is where we are now, yes you may have invested in an OGEM but this is about as far removed from an OGEM as chalk and cheese. I am not going to bore you with the bumpy road we've all had to get to this point, as we all are painfully aware of the timescales and bruises we carry. Once this mount is installed and I have done as I said above, I will begin shipping As much as I have kept you waiting when it arrives and your happy please please post pictures of the mount and images you take as this project has nearly killed me to get to this stage and although some of you are paved your help once you are happy would be much appreciated. Humble thanks Mark I have been told that i am not getting this version but the full on production version and he has sent me an image but also asked me not to share it about just yet so i feel that my patience will be paid off. This is my first post in here, I have long been a member of this forum but i don't normally get involved except this project affected me quite a lot and although i have held back a few times from posting my frustration and now feel that it was the right time to say something. I honestly feel that JTW are really on to something here and they like any developer have had to spend the time to get it right. yes their reputation may be tarnished by all these delays but once the mounts start getting turned out and the reports come back good ( because they have spent the time ironing issues out) that their reputation will soon be turned around and it may make other crazy expensive manufacturers start to look at their prices. The only thing they really did wrong was sell a mount to me ( i dont know is they have sold any others like me) because the rest were early birds paying a far cheaper price and knowingly getting involved in pretty much a "kickstarter" campaign so with them you pay, and you wait. Im sure this post will spark many debate but i had to come and tell you of my sometimes really annoying year but also the good that should come of it. Kind regards Phill http://www.facebook.com/buck1andAstro/