Captain Tweaky

Someone recently recommended the ZWO ASI120MC camera and the only supplier I could find was Tring Astronomy. Ordered online - received next day. I had been considering one of these DSLR star tracking devices and decided to look at Tring Astro again. After a very helpful, friendly and informative phone call with both Jane and Neil, I changed my original idea from the Skywatcher Star Adventurer, that seems like a lot of equipment for the money, to the iOptron Skytracker. Theirs was supplied with a ball head and was consequently the best value available. Received next day with a couple of other small items. Very pleased now that I know I made the right choice of device. They had the Celestron SkyScout on as a very good offer - 50% discount! As I still cannot find my way around the sky after 5 years this seemed like a good plan. Ordered one day, received the next. BUT, after having it for about 2 weeks and trying it in different places, I could not get a reading from the GPS, so I called Tring and spoke to Jane. She could not have been more helpful and understanding. I sent the item back and they were going to check it and see if the only other one they had in stock was any better. It was but only marginally and Neil was quite upfront and honest about it. He gave me the option of trying the marginally better one from stock or have a refund without any pressure or sense of obligation at all. I took the refund and the amount was registered and the return postage also refunded to PayPal within half an hour. I shall use Tring Astro as my first port of call in future because I know they care, they are very easy to talk with and they can be trusted to look after you - what more can you want?