Starsense not working - handset stuck on initialising

[Rumbold2010]

Hi all,

Any advice much appreciated. I’ve tried ( and apparently failed to update my Starsense for skywatcher setup tonight. I think I may have caused an issue as when I tried to update - usb to HC and rest of Starsense setup as usual - I did a search to discover devices - 4 were listed. What I didn’t realise when updating was the Skysync module was also plugged into the Starsense aux unit. Now when I try to start the Starsense, it completes verifying packages stage and sticks on initialising...28. All worked fine before, I can only assume I’ve caused an issue. I’ve tried starting the mount with 0 held down on HC to factory reset to no avail. I suspect the camera is maybe the issue. Any ideas or similar experiences? For what it’s worth, before my meddling tonight, Starsense has worked like a dream. 
 

thanks in advance - I’d love to have to buy a new one just before Xmas!!

 

Andrew

[Mick H]

Try unplugging camera and Skysync Module, then power up then power down and try again.

Would help to know what mount you are using.