Buttons for moving the telescope on the Sky-Watcher Heritage-90 Virtuoso have stopped working.

[Lyall]

So I have recently purchased a  SkyWatcher Heritage 90 Virtuoso and thought it was brilliant the first time I used the scope and mount for terrestrial viewing. I was slewing the mount around with the four arrow keys on the mount and with the Synscan controller system very easily. The first time I used the scope at night I spent the whole night trying to star align the scope, but at some point throughout the night me being able to move the telescope with the Synscan controller and the four arrow keys on the mount stopped working. Since then I have not been able to move the telescope altogether with either the arrows keys on the mount or through the Synscan controller. Any help would be greatly appreciated as I dont know why it has stopped working as the mount still turns on and the red lights flash on the buttons and it still beeps in its intervals like it always has done.   

Cheers

[Cjg]

Firstly @Lyall, welcome to the Lounge.

I don't know enough about your scope / mount to give you any advice. Hopefully someone familiar with your kit will be able to help.

Am guessing that you have replaced any batteries, just to rule out the power? Might be enough to light up and make the handset beeb, but not enough for anything else? Failing that, an email / call to the retailer who you purchased it from, might get you on your way?

Good luck,

Chris

[happy-kat]

Hi

Like above the first thought was power.

I've got one of these mounts and find it great.

[Lyall]

Thanks for the response what battery do you use to power yours? 
 

1 hour ago, happy-kat said:

Hi

Like above the first thought was power.

I've got one of these mounts and find it great.

 

[Lyall]

2 hours ago, Cjg said:

Firstly @Lyall, welcome to the Lounge.

I don't know enough about your scope / mount to give you any advice. Hopefully someone familiar with your kit will be able to help.

Am guessing that you have replaced any batteries, just to rule out the power? Might be enough to light up and make the handset beeb, but not enough for anything else? Failing that, an email / call to the retailer who you purchased it from, might get you on your way?

Good luck,

Chris

Thank you very much for the response 

[michael8554]

I don't know this kit but I would guess you've accidently set the slew speed to a very low speed. 

Michael 

[happy-kat]

^ that is also possible but I find the slew rate resets on the next time the mount is used, though I haven't used the mount's own slew buttons for a while.

The battery I now use is the Celestron liFePo4, battery gives hours of use before next charge and is very light and portable and is a lithium phosphate so has less precious metals, also came in handy when we had a power cut. 

The other possibility is are the clutches either too tight or to loose.

Edited January 30, 2020 by happy-kat