AZ goto synscan update help.

[scotttumsh]

Hi all i have a az goto mount and i cant seem to update the handset. it has Version 3.03 on it and it needs upgrading but every effort so far to do it has failed. can someone please give me the details of what i need to do as in what firmware/loader software to use. i downloaded firmware 3.37 and loader version 3.3 to my pc but when i tried to flash the handset it came up with error message "read end of file" any help would be much appreciated.

[Cornelius Varley]

Is this the same problem reported previously ?

[scotttumsh]

Hi peter yes, i have a new cable and i know the cable works, i think it me doing something wrong but i just cant work it out. im saving the dowloads for the handset in files. i can open the loader software, i can browse to get the firmware file. the handset shows up on the loader software but when i click update it just dosent start and comes up with that error message. im kind of lost to what i should do.

[Cornelius Varley]

Check that the transfer rate is set to LO on the handset.

From the manual

"By default, the data communication rate between
SynScanTM hand control and the PC is set to be 115kbps.
The RS-232C port on some PCs may not support such
high rate. If the update process fails after a few tries, you
can reduce the rate by pressing the "SETUP" key once or
twice on the hand control after the power supply is
plugged in. This will reduce the data rate to 9.6 kbps . The
LCD screen will show the word "Lo" in the lower right
hand corner to indicate that it is now in low
communication rate. The steps for updating the firmware
remain the same except that now it takes longer to
complete (about 240 seconds). "

[scotttumsh]

Thanks Peter i wil try that today.

[scotttumsh]

Hi peter i have just done it!! woo hoo i feel like a prize plum however. i saved the files but forgot to unzip the firmware!!!! so once again thanks for your help Peter and all the best. Scott