BALDEAGLE40

Hi again to anyone who is constructing either the Orrewry or the Tellurion from Eaglemoss. Further to my post above I finally got through to the techie guy at Eaglemoss. It did take 4 or 5 attempts though. After a brief discussion and he viewed the photos I sent in he sent me another Earth arm. After some very gentle filing of one of the gears and some vaseline all seems good. Persistence pays off. Happy days.

Thank you for your reply young sir, my sentiments exactlly. Their sale service is non existent, they pump these products on TV and national media etc., but the after sales service is under resourced after the product has been over hyped. It's ironic that the products-Solar System and Tellurion are fundamentally good. I have been measuring the diameter of the three 91 teeth gears and counting the teeth, the same with the 160 and 22 teeth gears. I have a feeling they have changed manufacturers in mid stream and I have parts from both--just a guess. I have called custtomer service 4 times, the last time today, I was told the techie guy would call me between 2 and 3pm, so I planned my day around it-needless to say no call. I shall attempt to complete the Tellurion and then give them a wide berth there after. Have a good day

Hello everyone, I am a bit of a newbie to astromony. Thought I would have an interest in my retirement. I have recently built the EagleMoss Solar Systemwith no problems and thought I would carry on to build the Earth, Moon and Sun Orbiter also. However, while in the process of this I have found a problem- two gears mounted on the central column are too large to mesh with the gears on the central shaft. Since these models started way back in 2008?? it is possible there have been design changes and/or manufacturerer changes, I am only guessing. If there have been major changes it is possible I have parts from before and after. All I know is I have reached an impasse. I am interested to know if anyone else has had any issues with the Tellurion. Best wishes to all and many thanks in advance of any hellp.