inedible_hulk

Cool, I've just done a ten minute test with a 1m patch cable I had lying around and everything seemed ok. The play in the sockets though is shockingly poor, so I think I may have to improvise an improvement with some blue tac. Thanks for the help. In fact, thanks to everyone who responded. SGL really is an invaluable community [emoji4]. Sent from my iPad using Tapatalk

Looks like your post arrived whilst I was composing mine [emoji4]. Did you need to do anything to the cable to make it work, or was it just plug in and away you go? Sent from my iPad using Tapatalk

Many thanks for all your help. There's some really useful suggestions here. I'm convinced the power is ok having tried two power supplies with different cables. Kookoo_gr's experience sounds very familiar. Having flexed my Google-fu a bit more, I've found a few topics which suggest you can replace the cable with a standard Cat 5 network cable. Does anyone know if this is true, as it would be a useful test to see if the cable is at fault. Sent from my iPad using Tapatalk

Hi folks, I'm hoping to benefit from your collective experience again. I'm having big problems with the handset to my EQ5 Pro. The handset keeps freezing or restarting and sometimes sends interesting commands to the mount causing it to slew wildly. The illumination has a habit of going off at times too. The best I can get out of it is a few minutes normal operation. The first thing I checked was the power supply, but I've checked with a couple of different 12v/5a power supplies and the problems occur with both. The second thing I checked was the firmware. I was on v.3.36 and I'd read that some had had issues with this, so I flashed the handset to v.3.37. Same problem, so I tried the earlier v.3.27 firmware with no success. I'm tempted (perhaps wishful thinking) that it may be the handset controllers cable. There is a little bit of play at the handset end. I'm not sure though. I'd appreciate any suggestions or advice you may have which might help me narrow down the cause of the fault. Thanks and best wishes