Are Home Observatory UK still in action?

[MakeItSo]

Hi All, 

I have been trying to get in touch with HOUK for a couple of weeks without success. The most recent reviews on their site are from mid 2018. Does anyone know if they are still doing business?Have emailed and called but no luck. Looking to price up a Roll Off Roof Observatory. 

Best,

Simon

Edited June 13, 2019 by MakeItSo

[iapa]

I got an email back about 4 months ago, including an apology for delay

so, gues they were busy.

[Tenor Viol]

Unfortunately, a common issue with some small businesses is poor customer communication - It's not limited to astronomy: there is one music company that is fine to deal with in person, great on the phone, and utterly abysmal by e-mail (as in rarely respond, or if they do it can be weeks later). I don't get it in this day and age. If you don't want customers to contact you by e-mail, then don't publish an e-mail address...

[iapa]

To be fair on this, I submitted an email request after my earlier post And received a reply just over half hour later