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davidcox257

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About davidcox257

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  1. The SkyFi unit MUST be the SkyFi 3. The previous SkyFi model will not work - Simulation Curriculum have confirmed that. Also, all the components (SkyFi 3 & Starsense) must have the latest firmware. I would also buy a generic USB-A/mini-USB cable from Maplins (you actually need 2 to do the firmware upgrade of the camera and the hand controller. Camera cables can be wired differently and may not work. hope this helps
  2. OK, problem solved. Sky Safari now connects to StarSense for Skywatcher via SkyFi 3 after upgrading the SkyFi 3 firmware to version 1.3.2. I can control the scope and GOTO's appear to work fine. I had to use a dummy alignment to test it due to overcast skies so I can't attest to pointing accuracy but it's definitely now working.
  3. OK, thanks Kerry. I'll post an update when I have one.
  4. I saw that Jam1e1 did get it all working and I have tried to contact him to get the details of how he did it but I haven't had a response yet so I guess he's incommunicado at the moment..
  5. Hi Kerry, Yes, I tried it without StarSense (SkyFi 3 plugged into my original Synscan hand controller) and it works fine..... Do you have a StarSense for Skywatcher?. Are you able to help with my questions above (repeated for convenience): - Is the SOLAR SYSTEM ALIGN sufficient or should I do a full AUTO ALIGN or MANUAL ALIGN? - Am I using the correct Scope Type in SkySafari (Skywatcher Synscan) – if not, which is the correct one? - Am I using the correct cable to connect SkyFi 3 to the StarSense hand controller (USB-A to Mini-USB) - Should StarSense be in “PC Direct” mode? - Do I need firmware updates on StarSense or SkyFi 3 to get it to work? Thanks
  6. Hi there Everyone, I have been browsing the postings on this site and see a couple of people have managed to get this working (using a Celestron StarSense for Skywatcher with SkyFi 3 and SkySafari Pro 5) but no-one has posted details of how they did it so I’m hoping someone can explain how it’s done! – so far I can’t get Sky Safari to talk to my mount through SkyFi 3 and StarSense. Here’s what I have done: 1) Aligned StarSense successfully using the SOLAR SYSTEM ALIGN option – I used the moon. 2) Connected SkyFi 3 to the StarSense hand controller using a USB-A to mini-USB cable (from Maplins) 3) Connected my iPad successfully to the SkyFi 3 wireless access point 4) This is when things go wrong!. I then checked my SkyFi settings in SkySafari Pro 5 and tried to connect to the mount/scope and got the error message attached to this post. 5) I am using default SkyFi settings in SkySafari Pro (Auto Detect = ON, SkyFi Name = SkyFi, Port = 4030 etc.) 6) SkySafari Scope Type is set to “Skywatcher Synscan” and Mout Type is set to “Alt-Az. Go To”. I am using a Skywatcher AZ-EQ6 GT mount Can anyone see what I am doing wrong: - Is the SOLAR SYSTEM ALIGN sufficient or should I do a full AUTO ALIGN or MANUAL ALIGN? - Am I using the correct Scope Type in SkySafari – if not, which is the correct one? - Am I using the correct cable to connect SkyFi 3 to the StarSense hand controller? - Should StarSense be in “PC Direct” mode? - Do I need firmware updates on StarSense or SkyFi 3 to get it to work? Many thanks in advance for any advice David Cox
  7. Hi there Jam1e1, I have also just purchased a StarSense for Skywatcher and am keen to start using it with SkySafari Pro 5 so I'm pleased to see you have got it working. So to short-cut my learning curve I have a few questions for you if that's OK?: 1) What type of cable did you buy to connect the SkyFi 3 unit to the StarSense HC 2) Do you need to put the StarSense HC into "PC Direct" mode for it to work 3) What "Scope Type" do you select in SkySafari Pro 5 (I am using a Skywatcher AZ-EQ6 GT mount) 4) Do you know if it will also work with SkyWire - if so, what type of cable/connector would I need to get this working Many thanks in advance for your advice David Cox
  8. Hi Everyone, I am thinking about buying a Celestron Starsense auto-alignment module for my Skywatcher AZ-EQ6 mount and I'm wondering if anyone else has had any experience with this set-up. I want to use it in conjunction with SkySafari 5 Pro (iPad version) and I am getting conflicting advice from Celestron dealers about what other Celestron products will work with it. Specifically, I would like to know if anyone out there has successfully used Starsense for Skywatcher with the Celestron SkyQlink Wifi module, the Celestron SkySync GPS module and Celestron AUX port splitter. Many thanks in advance for your feedback
  9. Hi Peter, They originally said 3.36 would be released Septamber 2013, then November, then year end. Bottom line is that it's still not ben released and now they say the issue is nothing to do with them.......
  10. Peter (Moderator), I disagree, just over a year ago Skywatcher acknowledged the problem and said they would fix it in firmware 3.36. They have still not released this update . Now they say it's a Sky Safari problem - so which is it? When this issue first became apparent, Southern Stars pointed out that they had made no changes to Sky Safari related to the Skywatcher interface since well before the AZ-EQ6 mount was released - and as there is only one interface for all Skywatcher mounts (via the Synscan controller) and as no other Skywatcher mounts presented pointing/GoTo issues with SkySafari the issue has to be with the Synscan hand controller and firmware - I'd say this logic is difficult to refute......
  11. Everyone I have received this reply from Skywatcher via my dealer today: "The WiFi adapter and Sky Safari Pro application are not developed by Skywatcher, thus we can not do much to find and solve the problem. It is the developers responsibility to find out the problem and solve it if they want their products to support AZ-EQ6 mount. Skywatchers hand control only supports a subset of Celestrons communication protocol, that might be the cause of the problem. We might implement the full Celestrons protocol in the future, but we have not setup a firmed schedule yet". Needless to say this type of "not our problem" attitude demonstrates that these companies do not care about their customers and it makes my blood boil!. I have included (below) the response I have now sent to Skywatcher through my dealer and urge all other users affected by this issue to do the same with both Skywatcher and Southern Stars to raise the profile of this issue and persuade them to work together to get it resolved "To Skywatcher, This answer is unacceptable and does nothing to foster good relations with your customers. In fact, it is typical of the responses consumers often get when both manufacturers are happy to wash their hands of the problem by blaming the other company's product. This is simply not good enough - there are hundreds if not thousands of customers out there who have bought both products (AZ-EQ6-GT and SkySafari) in good faith in the hope that the two products used together will provide a superb way to explore the heavens. Unfortunately, due to the apathy demonstrated by both Skywatcher and Southern Stars all of us who find ourselves in this position have effectively wasted significant amounts of hard earned money. I would remind you that Skywatcher support have already inferred (about a year ago) that this issue is down to problems with the current hand-controller firmware (3.35) and promised to rectify this in the next release (3.36). This has not happened, so what are you people now saying? - have you changed your tune and decide the problem is easier to deal with if you simply blame Southern Stars' Sky Safari product? For their part, Southern Stars say they have not made any changes at all to their interface with the Skywatcher handset so what works for other Skywatcher mounts should work with the AZ-EQ6-GT. This is why they say the issue has to be resolved by Skywatcher! Ultimately, your customers really aren't interested where the problem lies, it is the responsibility of Skywatcher and Southern Stars to work together to resolve this problem to keep the customer satisfied. Rest assured I will be posting your unhelpful response (and my retort) on all the Astro forums I subscribe too and will be urging my fellow AZ-EQ6-GT owners to do the same, I will also be writing to most of the popular Astronomical magazines to highlight this issue. After this fiasco, it is unlikely that I will ever buy another Skywatcher or Southern Stars product which is a great shame because it would probably only take a little effort with both companies working together to resolve this issue once and for all which in turn would create much happier customers".
  12. Everyone I have received this reply from Skywatcher via my dealer today: "The WiFi adapter and Sky Safari Pro application are not developed by Skywatcher, thus we can not do much to find and solve the problem. It is the developers responsibility to find out the problem and solve it if they want their products to support AZ-EQ6 mount. Skywatchers hand control only supports a subset of Celestrons communication protocol, that might be the cause of the problem. We might implement the full Celestrons protocol in the future, but we have not setup a firmed schedule yet". Needless to say this type of "not our problem" attitude demonstrates that these companies do not care about their customers and it makes my blood boil!. I have included (below) the response I have now sent to Skywatcher through my dealer and urge you and all other users affected by this issue to do the same. "To Skywatcher, This answer is unacceptable and does nothing to foster good relations with your customers. In fact, it is typical of the responses consumers often get when both manufacturers are happy to wash their hands of the problem by blaming the other company's product. This is simply not good enough - there are hundreds if not thousands of customers out there who have bought both products (AZ-EQ6-GT and SkySafari) in good faith in the hope that the two products used together will provide a superb way to explore the heavens. Unfortunately, due to the apathy demonstrated by both Skywatcher and Southern Stars all of us who find ourselves in this position have effectively wasted significant amounts of hard earned money. I would remind you that Skywatcher support have already inferred (about a year ago) that this issue is down to problems with the current hand-controller firmware (3.35) and promised to rectify this in the next release (3.36). This has not happened, so what are you people now saying? - have you changed your tune and decide the problem is easier to deal with if you simply blame Southern Stars' Sky Safari product? For their part, Southern Stars say they have not made any changes at all to their interface with the Skywatcher handset so what works for other Skywatcher mounts should work with the AZ-EQ6-GT. This is why they say the issue has to be resolved by Skywatcher! Ultimately, your customers really aren't interested where the problem lies, it is the responsibility of Skywatcher and Southern Stars to work together to resolve this problem to keep the customer satisfied. Rest assured I will be posting your unhelpful response (and my retort) on all the Astro forums I subscribe too and will be urging my fellow AZ-EQ6-GT owners to do the same, I will also be writing to most of the popular Astronomical magazines to highlight this issue. After this fiasco, it is unlikely that I will ever buy another Skywatcher or Southern Stars product which is a great shame because it would probably only take a little effort with both companies working together to resolve this issue once and for all which in turn would create much happier customers".
  13. Thanks JD
  14. Hi James, thanks for your post .... No, the clutch lever itself wasn't seized and it was easy to slacken off. It was the AZ axis that wouldn't move once the clutch was released. I'm not hearing any grinding, clunking etc. so I don't think I've broken anything mechanical but the axis is stiffer to move by hand than it was before. It appears to drive OK once the clutch is engaged even though the motors do seem a little noiser that before ..... If you do know someone who could give me some advice on this that would be really useful Thanks
  15. Hi Everyone I have stored my AZ EQ6 mount in an outside slightly damp shed all winter and due to a bad back have not been able to use it for many months. Tonight I setup for the first time for many months and found that the AZ clutch had seized. I slackened the clutch lock right off and eventually managed to free it using considerable force but I'm wondering if it's now damaged. The AZ axis does move but it's much stiffer than before and I have no way of checking for damage, rust etc. because the clutch is enclosed in the mount housing. Has anyone else had this issue and managed to resolve it? Thanks in advance for your feedback David