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StarSense AutoAlign


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I have purchased a Celestron StarSense AutoAlign to use with my Celestron Astro F1 telescope. However when I attempt to set up the AutoAlign I get the message "Err Model No. The telescope model is not valid and initialisation cannot proceed. Check connection of the camera and hand control and power cycle telescope". 

I have checked the connections and they seem OK but I do not understand the expression "power cycle telescope".

Can anyone offer advice as to how I can set up this equipment?

Terence Lanz

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5 hours ago, Terence Lanz said:

I have purchased a Celestron StarSense AutoAlign to use with my Celestron Astro F1 telescope. However when I attempt to set up the AutoAlign I get the message "Err Model No. The telescope model is not valid and initialisation cannot proceed. Check connection of the camera and hand control and power cycle telescope". 

I have checked the connections and they seem OK but I do not understand the expression "power cycle telescope".

Can anyone offer advice as to how I can set up this equipment?

Terence Lanz

Possibly you need to patch your firmware on the telescope. There is a bug fix note on the Celestrom firmware page:

Astro Fi     7.17.00310     April-2020     Bug Fix: Data corruption on SSA camera when used with internal Gen3 WiFi

 

You can see the full list of changes here: Firmware update history Download CFM using the link at the top of the page to perform the update.

 

 

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