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Kay optical binocular repair


kniclander

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Quick search and they are not rated highly.

Would suggest going to one of the birding sites (Birdforum.net) and asking on them about binocular repairs, just a greater chance of people in the birding aspect needing binoculars repaired and so knowing of somewhere.

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9 hours ago, kniclander said:

thanks guys.

I was really surprised at all the bad reviews as I've used Kay optical before and he was really good and helpful.  I thought maybe they'd relocated.

You're in the minority.  I made the mistake of ordering a spotting scope eyepiece from them a couple of years ago - they took my money immediately and then I heard nothing from them for weeks ... No acknowledment of the sale, no responses to my many emails and phone calls went straight to voicemail.   Luckily I paid by credit card and Visa eventually refunded my money but only after I did all the donkeywork to justify the repayment.    Really, the bad reviews are utterly justified and I wouldn't go anywhere near them again. 

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