Ordered a few items from FLO now, on word of mouth recommendation, and I'm FAR from disappointed. Martin has been most helpful in assisting picking the right items for what I want to achieve within my budget. He'll query one way, but once I've explained, he isn't someone who gets all funny about not going with his recommendation, something I find quite refreshing. I also ran into a problem with the SW auto focuser my ex got me as a birthday gift from the kids, in that it stopped focusing. After explaining to Martin in a late night email, including the fact I'd stripped it down as far as I could to see if it was anything obvious (sadly not), I woke up this morning and was more than pleasantly surprised to see a replacement on it's way. And that was before my first coffee!!! Can't ask for better service than that!! Think I'm happy to say that the only time I wouldn't use FLO is if they're unable to source something, and even then, I believe they'd bust a gut to get hold of something they don't have in. Great work, you guys seriously rock and, imo, have a well deserved reputation of being the "GoTo" (pun intended) place for all things astro