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Mars Aspen-Murray

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About Mars Aspen-Murray

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    Oxford, UK
  1. Thank you all for your responses. I have had an email to the effect that having seen the photos a full refund will be made. A 'good egg' would have apologised, in my opinion, and he didn't. Edit: I have since received an apology and Ian is being very cooperative, so I am content. I want to say too that my own circumstances have contributed to this saga being so drawn out.
  2. Last September I ordered and paid for an iOptron CEM25-EC from Altair Astro. I received a CEM25P, which costs about half the price. Despite phone calls (often unanswered) and emails, I have yet to have the matter resolved. The last email I received from them asked for photos of the mount and box. I sent pictures of the branding and barcode labels/serial numbers. That was several weeks ago; since then nothing. I don't know what more I can do. The mount has not been used, other than taken out of the box to set up. I'm not sure if I even want the mount anymore, the new CEM40 may suit my needs better. I admit I have not been quick to resolve this matter myself, ill-health has intervened, but I'm shocked and quite bewildered by Altair Astro's lack of care. Has anyone else had a comparable experience? I'm not sure what else I can do. £1600 is not an insignificant amount of money, but I am reluctant to go the legal path.
  3. Hi dobbiie, I will buy the saddle. Do you want to PM me your details and I will reply with my address? Mars
  4. Hi folks, I recently bought a contraption that focuses a camera lens but for some reason, the seller left out the toothed belt. Does anyone know where I can buy one? Mars
  5. Hello everyone, I know it's been a while but I did say I would show my face here and, TA DA! I had a wonderful time at the star party and I want to say a big thank you to everyone who helped me in so many ways. You are a lovely bunch of people and I hope to meet you all again at the next star party. Does anyone live near me (Stroud) who would like to hook up some time? If so, please let me know. Mars
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