Timbo1001

What phone are you using because I'm having issues with my supposedly compatible Samsung A40? Cheers.

Celestron did get back to me and wanted me to save images and logs from the advanced menu. Then download to my pc before sending to them. For all sorts of reasons this doesn't work so I just sent a fuzzy out of focus screenshot of the cross hairs SSE alignment process. I'll see what they make of that. Not holding my breath. If another phone didn't work I'd pack it all up and post it back.

I'm still waiting for Celestron to get back to me. I have found all the reviews on Playstore and they ain't pretty! It's clear Celestron is trying to keep the reviews hidden by designating the app as in development. However googling Starsense Explorer Playstore and then by opening in a new tab (press and hold) up comes access to all the reviews. The scope was considerably more expensive than the same spec sans SSE and the cost of a clean used galaxy a40 has probably set me back £250 and I still need to get another phone which I hope will work. I have little faith in the compatibility list now. (Or the YouTube shills). I have gone from hoping celestron will help me iron out the glitches to believing that Celestron cannot be trusted and border on the dishonest. The dob 8 is very good and when the SSE app works on another phone it is a game changer. Shame about the other stuff.

Have you tried this and did it work?

I tried your trick by focussing the camera via the android app and another camera app too. Both focus just fine and the second app has the option to manually fix the focus. Unfortunately neither worked to affect the starsense app. I didn't hear anything back from my reply to Rod at Celestron so I have tried again today. I suspect that some update to android or starsense has chucked a spanner in the cogs maybe. Oh well, back to borrowing the pixel 4 off my commanding officers.......😂

I'll try that. Thanks

Yes I suspect something along those lines. Hopefully there's someone at Celestron typing code into the app.

I sort of have the opposite problem. I can't really align in daylight on the galaxy S40 because of the focus problem. I haven't tried night because of the pesky clouds. The Pixel 4 works just fine. I did discover something - aligning in daylight, using advanced camera settings, seems to crash the camera. If I cover the mirror with my hand it reduces the light intensity and this tends not to happen. I'm not sure if that tells me anything useful but it's kinda interesting.🤣 I agree that Celestron are less than open about phone compatibility and on most retailers the compatibility link is well hidden in the text. All the YouTubers seem to have no problems. Make of that what you will. Good luck with the A32.

Does it focus when doing the alignment? On my galaxy S40 it's fuzzy as hell. See my other comments for more.

Not so far. I'll just have to borrow wife's pixel 4 because that does. I'm still onto Rod at Celestron support. I'll post if anything useful transpires but don't hold your breath!🤣😂😂 Makes you wonder if an update has messed stuff up. I'm using SS explorer 1.1.11.0

Does it focus when doing the alignment? Celestion support suggested swapping to night mode on the cross hairs screen. It didn't work for me. Just crashed the camera to a blank white screen. May be if they spent more time on the app than logoing everything it would work better! Incidentally app works great on the wife's pixel 4. Mines a galaxy S40 which is supposedly tested and approved?

I did think of that so I cleaned the already clean brand new mirror. Starsense seems to be locked in a close focus and not (presumably desired) infinity. The android camera app focusses just fine. Starsense refuses to budge. The advanced camera setting seems to just crash the camera and I get a blank white screen with the cross hairs. Frustrating.

Anyone else had problems getting the phone to focus in the alignment? Just fuzzy! The advanced camera setting just seem to disable the camera altogether.