ZWO ASI 224mc windows issue

[rwc23q]

Good evening,

I finally received my above camera ttoday from FLO (great service and team) and tried to install the drivers from ZWO website.

Unfortunately, this did not work. Windows is saying there is a problem with the driver. Have tried to email ZWO, but just curious if anyone else is having problems and may have a solution?

Thanks in advance for your thoughts.

Rob

[Dr_Ju_ju]

For your sanity, have you ensured that your system, virus checked the files on download. On install, you just need to select 'Install anyway', the error message is thrown as ASI\ZWO haven't submitted their files to Microsoft such that they can then get a 'signature' which allows easy install... 

[rwc23q]

On 19/09/2020 at 07:02, Dr_Ju_ju said:

For your sanity, have you ensured that your system, virus checked the files on download. On install, you just need to select 'Install anyway', the error message is thrown as ASI\ZWO haven't submitted their files to Microsoft such that they can then get a 'signature' which allows easy install... 

Thanks for the thoughts. I tried again last night after removing everything installed from the system and the same error came up. Really at a loss now as have a good camera I cannot use 😥

[Dr_Ju_ju]

Right click on the installer & select 'run as administrator'.....