Jump to content

Banner.jpg.b89429c566825f6ab32bcafbada449c9.jpg

Wretmo

New Members
  • Posts

    1
  • Joined

  • Last visited

Everything posted by Wretmo

  1. Astro Sweden warned me about this problem and told me that I am on my own if this occurs. I then contacted Optical Vision to check what support and help I could receive, and they let me know that they would replace any faulty telescopes. After confirming with Astro Sweden I ordered the telescope. Today, five days later, I was contacted on this issue again by Astro Sweden. They had further discussed this with Optical Vision, and the message now was that the warranty will not cover pinched optics in low temperatures. No operating temperature range is given. "Low temperatures" is the normal condition for the astrophotography-season in Sweden. I was given the option to cancel the order. Makes me unhappy, seems to be an excellent telescope otherwise.
×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. By using this site, you agree to our Terms of Use.