Well October now and late to the party but here goes on my thoughts and realities of my EQM Pro 35
Firstly from new it is a very "sticky" mount in RA and DEC, whether it's in infamous SW "gunk" grease or not I can say after 3-4 months of using it daily, not just for imaging as we all know our clouds issues, but just leaving it running scripts from APT and the occasional vigorous manual rocking and twisting, it is now much freer in both axes. Not so free that it makes balancing simple but I use the "electrical" method from the Lazy Geek which is foolproof and works a dream and balance is no longer an issue.
Both RA and DEC backlash from new was awful and my thanks to Martin Pyott's episode 4 video on tuning, I have taken 99% of any backlash out of the axes. Before I had backlash infos and 12 step BL clearance in PHD2 and now never have alerts on backlash and never more than 2 steps clearance.
Original guiding was really bad and now I never hit 2 on the graph and both axes are smooth and all those horrible spikes have gone
Don't use the Handset as all under ASCOM/EQMOD and totally reliable comms under the EQ5/6 choosers
Perfect GoTo's with never more than 1 slew in PointCraft
8Kgs on-board...TS65 Quad, 120mm GS with ASI120MMC, ASI533MC, EAF focuser, DewZap, 7 port USB 3 Hub...all up and I am extremely happy though a lot of tweaks to get here
That's my input