galactique

This is driving me nuts. I want to use Star Adventurer long exposure astro timelapse; this is why I bought the mount. I have already had unhappy email discussion with SW because the firmware upgrade cannot be done via OSX, so now I have acquired a Windows box as well. I have found and downloaded the firmware upgrade here https://storage.googleapis.com/skywatcher-canada/skywatcher-canada/2017/04/26/50f6813df63ea1cc41e5825de34fb4a08ad4592b.zip I have found the loader proposed by GULinux above http://ca.skywatcher.com/download/firmware/motor-control-firmware/ but the link returns 404, so no good I have found a Motor Control Firmware Loader dated 11/7/2018 and associated manual dated 8/16/2013, but this wants a SynScan and EQ Mount, at https://www.skywatcherusa.com/pages/support-center So, in summary I have no clue and have little faith.... I can reopen emails with SW again but ....not optimistic Can you guys put me on the right path at all ???