Baader Planetarium

[Captain Tweaky]

I've had the Baader Hyperion Mark III ClickStop Zoom 8-24mm Eyepiece now for about three years and have used it every time I set-up for imaging or observing. Recently I noticed the plastic eye-cup holder had lost two of its retaining lugs.

I sent an e-mail to Baader in Germany asking where I could buy a replacement for the broken item in the UK. The reply asked for my home address and the following day I received the whole eye-cup assembly Free-of-Charge.

Not only is it an excellent eyepiece for the money, but how's that for customer service? Very impressed.