Imaging camera help

[twelly27]

Hi all

My brand new ZWO ASI120MC camera came today but i cant seem to install it, ive got the little cd rom with everyting on it but after i install the driver i got into sharp cap to see if its working and i get a error message saying "error during preview" does anyone know whats happening? could someone who has one installed give me a step by step instruction on how to install it properly so i know im not missing anything out, and i also havent a clue how to install firecapture either, just to see if the camera worked through that.

so any help would be lovely 

Thanks

Chris 

[knobby]

i'd use the driver from their website rather than the one on the disk ...probably out of date

http://www.zwoptical.com/eng/Cameras/ASI120/software_index.asp for instructions 

http://www.zwoptical.com/software/ASI120MC_Setup.exe for driver download

Check your sharpcap is up to date ...

then reboot pc , plug in cam, wait til loaded and start sharp cap

hope it works !

[twelly27]

i'd use the driver from their website rather than the one on the disk ...probably out of date

http://www.zwoptical.com/eng/Cameras/ASI120/software_index.asp for instructions 

http://www.zwoptical.com/software/ASI120MC_Setup.exe for driver download

Check your sharpcap is up to date ...

then reboot pc , plug in cam, wait til loaded and start sharp cap

hope it works !

Its just some up with the same error message, havennt a clue whats happening

[twelly27]

Ive gone onto device manager and thers a yellow sign next to the camera, and it says Insufficient system resources exist to complete the API 

what the hell does that mean 

[knobby]

I get the error during preview message if the camera has lost its connection, what spec pc is it ... there are known problems with usb3 ... maybe ?

[twelly27]

ive got it to work, it was plugged into the wrong usb port im guessing, the two ports on the laft must be USB3 and the single port on the right side of my laptop must be usb2 

[knobby]

Taken from the charpcap troubleshooting site  --- If SharpCap crashes on startup, try starting up with the CTRL key pressed down - this stops SharpCap from connecting to the default camera at startup. Sometimes one camera will cause a crash but another will work fine

here ---- http://www.sharpcap.co.uk/sharpcap/support-and-troubleshooting

[knobby]

Result ! alls well that ends well

[twelly27]

thanks for the help was good of you to do abit of research for me,

much appreciated

thanks

Chris 

[knobby]

No worries Chris, just need some clear skies now so you can try it out !