Coyote00

Keeping the scope and taking the refund would be nice but was not an option. So I bought the scope as a refurb scope, paid $300 instead of the $400 price with full warranty and direct from celestron which it appears they don’t normally sell direct other than these refurbs. They don’t have any more refurbs in stock hence the reason they can’t just send a replacement if I return this one, and they clearly aren’t going to send a new in its place. They will probably send a new tube back with mirrors as basically everything internal is damaged and the tube is scratched up which I am fine with either way. The other parts all look new and function perfectly, I figured on a scope which has limited “wear” items buying refurb was a safe gamble since they are really simple items in the end (at least for a manual scope and no computer) barring the primary coming loose during shipping.

Well they won’t ship just the mirrors, so instead of saving themselves shipping costs and repair time, I will instead be sending the whole tube back. Oh well, will stay on them and see how long it takes to get it back. Thanks everyone for the advice!

Likely, but of course they listed it as “fully inspected with full warranty of a new scope”

Just looked up flocking, will probably do that since I have the scope almost completely apart anyways. I have a trip in a few weeks that I want to take the telescope on and comments about being at the mercy of their repair dept even though they said they would expedite concerns me. I think I will just see if they will send the replacement parts and put them in myself.

Well I got a deal on this because I bought it as a refurbished scope directly from celestron, but they said they will expedite repair as it arrived broken and not just being sent in for normal warranty work.

Is this a UK specific forum? Sorry if it is, I didn’t realize, but yes I am in the US.

Thanks for the input, unfortunately they told me they no longer have them in stock and can only refund or repair. They are covering all shipping costs, but it is a valid point about value on resale. I’m not worried about collimating and would probably buy the tool regardless.

Brand new to this other than a cheap scope as a kid but looking to share now with my kids. Ordered a celestron starsense explorer dx130 direct from celestron but during shipping the primary mirror came loose and damaged itself and the secondary. Contacted them and they want me to return just the scope for repair. I realized it would be easier/faster if they just sent me a new primary and secondary mirror and I just replace them myself, doesn’t seem too hard, already removed the secondary to get the primary out before sending back. Any thoughts? The only other damage is the inside of the tube is scratched up from the mirror sliding back and forth during shipment. Would these scratches affect the scope’s performance at all? Thanks.