draacul

I have an xt10g go to dobsidian with a couple issues I can't figure out. #1 the tracking and goto are not tracking properly. I point the tube to the north, plug it in and set to tracking in the menu... no go. it moves but not correctly. the goto is a train wreck... as soon as I start alignment it will point at ground or swing wildly past where it is designed to go. I have to hit escape to stop it from hosing out the motors. I read about similar issue and the guy said something about needing to enter all the digits in the date on the firmware... not sure about it. I have updated firmware reset to factory, put in my time to figure it out (called tech support, spent many nights obsessing over it) no luck though.this issue is also with using ascom drivers with stellarium on my pc. any thoughts on what this might be? issue #2 synscan wifi adapter i never have been able to get it working.. the wifi hotspot it generates will drop connection so i can never get into doing the setup on synscan. I think both issues are related to firmware but I am lost. please help version 5 handset controller with USB on bottom got new handset when my original was DOA xt10g skywatcher/orion random frustrated firmware updates. might be hosed out Jupiter and the Moon were awesome tonight was clear here!