JohnBear

What local astronomy club are you a member of? That is the place to go to get assistance when newbies have such problems. Just send an email and ask if someone with a telescope like yours can help. Meanwhile try using your telescope during the day to view far away land objects - that usually makes it a lot easier to figure out what the problems are. I also suggest NOT trying to adjust collimation, especially of the secondary mirror, without someone experienced to guide you thru the process. Once you have done it, it becomes quite easy - but the first time for newbies can get very frustrating and may take weeks to figure out the procedures without some help.