Maybe you have the wrong GPS coordinates in the hand control. I use wedge and follow these procedures.
1) Turn on the telescope
2) Press "ENTER" to get started
3) Select EQ-North
4) Select "two star autoalign"
5) Press BACK to change GPS coordinates
6) Enter coordinates, clock, date ENTER between each.
7) When asked if you have "daylight saving", select the default time
😎 The hand control asks you to drive to the index mark (on the arm of the telescope) ENTER
9) The hand control asks you to drive to the meredian (Sideways until it points north) ENTER
10) The controller selects a star ENTER and the telescope runs to it
11) Fine tune ENTER fine tune ALIGN
12) The controller selects another star ENTER and the telescope runs to it
13) Fine tune ENTER fine tune ALIGN
KS - Norway