Llamanaut

Have both a heap of praise and an apology for FLO. I recently bought an EQ3-2 drive from them which arrived within two days.

Unfortunately try as I might I just couldnt get the DEC to slew. I tried it with brake on, off, midway on/off. Getting frustrated I emailed FLO for advice.

I waited a day with no reply and fired off another email. Still nothing which was strange I thought so third email went off this time asking for an immediate response.

Almost immediately I had a reply saying sorry for delay they'd been away and were dispatching a brand new drive to me for evaluation. This arrived within 24 hours. Embarrassingly for me I managed to get the DEC to slew before the package arrived (no idea how or why, it just started working)

Dont know why i doubted FLO in first place, theyve been first class throughout. Probably just a mixture of frustration and impatience on my part.

So may i just say thanks James and Martin for your help and sorry for being an a r s e

this is exactly what ive been looking for, thanks!

welcome to the forum

Just joined the team!