Hello again, sorry have not got back to you guys, but been following your recommendations. i have also hopefully got some light at the end of the tunnel "excuse the pun" 1, got in touch with celestron tech support (usa), basically this is the reply i recieved, which i found interesting. During our tests, powercycling the mount seemed to fix it. Problem seemed intermittent so far, one condition appears to reproduce the problem. If you are connected to the telecope (with my problem i could not make the connection) in android or IOS and abruptly end the app (sky portal) without pressing disconnect, the scope will not reconnect unless the power is cycled. Resetting the wifi connection will not bring it back to life, only a power cycle will achieve this. this is a common scenario regards Celestron tech. 2, got in touch with David Hines tech dept, and they advised me to get in touch with the retailer.. As i cannot make a connection in the first place,sounds like the mount is faulty. 3, Spoke to the retailer...Sherwoods in the midlands, spoke to matthew who sold me the scope and was only to happy to help me... He suggested that i return the mount only and in the mean time he will charge a mount up and make sure it accepts a wifi signal,then a straight swop to see if that works. He also advised me of my rights to a complete refund if i wish or to package the whole scope up and he will replace the whole setup. I said lets just swop the mounts first, as apart from the no wifi connection i like the scope. 4, forgot to mention the i had an app installed which monitors internet connections etc, nothing was conflicting with the celestron signal. I also disabled my router completley so the only wifi that my phone or tablet could see was the celestron signal. and although the wifi connection was made, (according to my device) the scope remained unresponsive. so fingers crossed for saturday, with my new mount. regards martin