I also suggest you open the suspect optics compartment (one of two, each for one eye), take out all small screws and loosen everything as much as you can, so you can lift the dust/light covers, just to make sure your new flash and loud brand binoculars were a) put together properly in China (I'm not a xenophobe, we are multicultural and inclusive), and that when they shipped them to you in a box from accross the coast, then nothing went terribly out of place, they din't drop the package, the plane didn't bump too much, etc... This would be your step No. Zero. Then you can perhaps proceed to Step 1 - finding the collimation screws. I was quite dissappointed to see that my new US$176 Barska Gladiator from Optics Planet for tripod mount gave me freaky foggy images of our beautiful landscapes in the right eye, but when I opened the right optics compartment, then I realised the brace that holds the Porro-prism in place was not even placed properly at point of manufacture, so I had to move it to it's proper position, so perhaps now the prism will move to where it should be?...