sooot

What a company atik are. My atik 383 developed a problem and the cooling fan was stuck on full, only problem was it was out of warranty, cost was going through my head expensive camera expensive repair. I emailed vince at atik and explained the problem, less than 24 hours i had an email back asking me to send the camera in sounds like a pcb board fault. The camera fault was fixed but failed on the test rig so them atik guys imported parts in from portugal. Two weeks after sending the camera off i have it back fixed and fixed for FREE only fee was posting to them even the return delivery was free. Atiks customer service is out of this world was always kept in the loop and it was within there right to charge for works and parts, . My next upgrade will be an atik, how can you turn your back on sevices like that

Thanks atik one happy customer

Craig