Thank you very much Cosmic Geoff and PhilB61. The power supply was indeed the problem!
When I bought the scope from an eBay seller it came with a portable car battery jump starter. To use the scope I charge this overnight and then use it to power the scope. I was taking a shortcut this time by plugging the charger used to power up the jump starter directly into the scope. Although this appeared to work (handset responded as expected) I guess the voltage wasn't up to driving the motors properly. Setting things up using the jump starter everything works as expected. I feel a bit stupid now, but very pleased that I didn't disassemble the motor gearbox.
One final thing, what degreaser and grease would you recommend that I use in order to clean and re-grease the ALT gears seeing that I wiped off a lot of the old grease. Can I just use a bog standard Kilrock degreaser that doubles up for cleaning ovens or WD-40 based product or should it be a specialist product? For grease I believe I need a white lithium based grease?
Thanks in advance and for all the useful pointers given by everyone. Much appreciated!
DavidB