If it's of any help to Paul who left his phone on the car roof (I did the same with a Lenovo tablet a couple of years ago. Long story.) the Google 6 Pro arrived exactly as described: pristine. Not a mark on it anywhere, Android 13 installed, battery seems in great condition. 12 month warranty, delivered in a cardboard returns box so if I wasn't satisfied just put it back, close the box and return at vendor's expense. Whether it's laptops, PCs or 'phones I always buy refurbished anyway but if ever I need another SIM only 'phone Handtec is the first place I'll look. Too bad it was overcast last night as I was itching to try out the camera but, hey ho.