Astrocane83

I do have a DVM and will give that a try and see what I get. I'm leaning hard on the syncscan unit being bad. I played with it some more today and each time I told it to GOTO the results on the hand controller were different. First time both RA and DEC slewed but only went about half way to the intended object. Second time only DEC slewed and it went about 20 degrees past intended object. The third time both moved about 15 degrees and stopped. I also took one motor off and tested again to make sure it wasn't binding and nothing happened.

I swapped the DEC and RA cables and it's still dead. I never got a no response message but on the first power up I got a com1 error but after reseating the handset cable it cleared and initialized. Thank youi

The power supply i used is adjustable and I ran it up to 13Vdc and still nothing. I didn't want to go higher until i heard back from Sky Watcher or Highpoint scientific. I'm sure it could handle 14Vdc but better safe than sorry. Thanks.

I've tried 2 power supplies one being the original one that I used and the other is a FlashFish 60000mHA. I am going to take it out today and use my car just for a 3rd check.

Hello this is my first post here and I'm hoping you folks can help. I bought my EQM-35 Pro brand new April of 21. I used it with no issues several times. We finally got some decent weather and I broke it out tonight to test out my new Polar Scope. I won't get into the details of how things went but suffice it to say it could have been better. I connected up the mount and went to do an alignment and at first it came up with a com 1 error on the handset. I turned it off and reseated the handset cord on both sides and ran it up again. This time it initialized and we were off. I made sure lat/long were good and that the setup was correct. Then it asked if I wanted to do a 1 star alignment. Sure why not I was just testing out the polar scope tonight anyway so 1 star should be good. picked an object and told it to go to the object. Hand controller said it was slewing changing the numbers but the mount didn't move at all. I tried slewing with the handset to no avail. turned it off and back on still nothing. There's no sound no attempt for the motors to move. Brought it back inside to test it. Reseated all connectors and still nothing. The handset says it's slewing when i tell it to GOTO but shows nothing when I try to manually slew it. I tried a different power supply and still nothing. Nothing has been done to the mount at all and it has been sitting in a spare bedroom so it's not like I had it in my garage or anything like that. I'm perplexed, I dropped a lot of money on the mount (a lot for me) plus I just bought a WO Z81 to mount on it. I have swapped the cables and took the motor covers off and reseated the connector cables still nothing. Any help you folks can give me would be appreciated. I will be contacting Sky-Watcher on Monday if we can't get it resolved here. I hope it's still under warranty. Thanks in Advance